During its life software systems and applications are subject to pressures for change. These pressures are an unavoidable consequence of the nature of software and the changing environment in which it is used. Online Systems is a reputable provider of software maintenance services, that offers the following advantages:

• Reduced operating and maintenance costs
• Better usability and maintainability
• Reduced structural decay
• Extended system lifespan
• Deferment of system replacement
• Re-usability of modules or components in new versions

Online Systems provides timely and cost-effective maintenance services that cover all critical areas of post delivery operations. Our world-class team troubleshoots, maintains and resolves issues in the software systems and keep them running as per functional needs and business requirements. Our maintenance service includes, Windows and Unix Servers, Operating Systems, Databases, database migration, database fine tuning, version upgrade, language migration, functionality upgrades, re-engineering, application porting, integration into existing environment, integration with other external applications, seamless linking with other Portal applications, ERP or CRM systems, Lotus Notes, Microsoft Exchange, financial systems, or bespoke Supply Chain Management systems, etc.

Our Maintenance Service Categories

Corrective:
We remove errors and bugs in the software, algorithms and in the following areas:

• Code Cleanup / Speed Optimization
• Graphical User Interface (GUI) Design
• Debugging
• Porting from platform to platform
• Data Conversion
• Database Design modifications
• Design errors
• Coding errors
• Logic errors

Adaptive:
We make changes in the application, and these modifications can include:

• Incorporating new operating systems
• Hardware configuration changes
• Regulations & Localizations alterations
• Changes in data format
• Modification of supporting utilities

Perfective:
We perfect software applications with new changes, modifications, deletions, insertions, extensions and enhancements in the existing software to address growing needs of our clients.

Perfective maintenance improves:

• Usability
• Performance
• Service life

Software maintenance can minimize software down-time, and Online Systems take complete responsibility for the maintenance and support of software applications and maintain an average availability of 99.9%, which is no more than 20 hours downtime in a year for maintenance related activities and procedures.